
This page explains your rights under India’s Digital Personal Data Protection Act, 2023 (DPDP Act) and the DPDP Rules, and how to use them with . It should be read with our Privacy Policy.
What personal data we process
- Name, mobile number and email you give us when you enquire or book.
- Trip details: pickup and drop points, dates, number of travellers and special requests.
- Basic technical data such as pages visited and device type, if you allow analytics cookies (see Cookie Preferences).
We use this data only to answer your enquiry, plan and run your trip, share driver details and send trip updates. We do not sell personal data.
Your rights as a Data Principal
- Right to information – ask what personal data we hold about you, how we use it and with whom we have shared it (for example the driver assigned to your trip).
- Right to correction and completion – ask us to correct wrong or incomplete details.
- Right to erasure – ask us to delete your data once it is no longer needed for your trip, unless the law requires us to keep it (for example tax records).
- Right to withdraw consent – stop receiving WhatsApp/SMS updates or offers at any time. Withdrawing consent does not affect processing already done.
- Right to grievance redressal – complain to us if you are unhappy with how your data is handled.
- Right to nominate – nominate another person to exercise these rights for you in case of death or incapacity.
How to make a request
Send your request by email to myjaipurtriptravels@gmail.com or WhatsApp/call +91 9509399521 with the subject “DPDP request”. Mention your name, the mobile number you used with us and what you want us to do. We may ask you to confirm your identity before acting. We aim to respond within 30 days.
Grievance Officer
Grievance Officer
Plot No. 77, Karni Palace Rd, Hastinapur Colony, Panchyawala, Jaipur, Jaipur Nagar Nigam Area, Rajasthan 302034
Email: myjaipurtriptravels@gmail.com
Phone: +91 9509399521
If you are not satisfied with our reply, you may approach the Data Protection Board of India under the DPDP Act.
Retention
Enquiry and booking details are kept for as long as needed to complete the trip, handle follow-ups and meet legal and accounting requirements, and are then deleted or anonymised.
Children
Bookings must be made by an adult. We do not knowingly collect personal data of children except names or ages shared by a parent or guardian for trip planning.








